Doublelist review: All the secrets you need to know [2024] (2024)

In the ever-evolving landscape of online dating, Doublelist has emerged as a controversial yet noteworthy player. Established in 2018, Doublelist has attracted millions of users seeking adventurous and fulfilling experiences. The platform’s reputation, however, is polarizing, with user ratings and reviews ranging from high praise to severe dissatisfaction. Our comprehensive review for 2024 delves into the service quality, user experience, community feedback, business practices, and future prospects of Doublelist.

Table of Contents

Key Takeaways

  • Doublelist’s user satisfaction is highly variable, with ratings as low as 1.3 out of 5 based on 134 customer reviews, yet also receiving a 4.3 rating in the dating service category from a different source.
  • The platform is appreciated for being free, easy to use, and effective for quick hookups, but criticized for lack of administrative contact, inability to block users, and discrimination.
  • Users report a mix of experiences, with some praising the discretion and quick responses from potential hookups, while others advise finding alternatives due to various issues.
  • Business practices have been questioned due to the lack of response to negative reviews, unverified company details, and potentially unsupported invitation methods.
  • Despite the mixed reviews, Doublelist continues to operate and may implement improvements; the role of customer feedback and the platform’s adaptability will be crucial for its future in the online dating market.

An Overview of Doublelist’s Service and Reputation

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User Satisfaction and Ratings

Doublelist’s user satisfaction and ratings present a mixed bag of experiences. Pros such as being free, easy to use, and good for casual encounters are frequently mentioned by users. However, the inability to contact admins directly, the lack of a user-blocking feature, and experiences of discrimination have been highlighted as significant cons.

The rating distribution on PissedConsumer shows a majority of reviews with a 1-star rating, indicating a trend of dissatisfaction among users:

RatingNumber of Reviews

While some users recommend caution or finding alternatives, others suggest not to bother until improvements are made. The sentiment is clear: there is room for significant enhancement in the Doublelist experience.

Pros and Cons of the Doublelist Experience

In this Doublelist review, we weigh the advantages and drawbacks of using Doublelist for online dating. Users appreciate the platform for being free and easy to navigate, which is ideal for those seeking casual connections. However, the lack of direct admin contact and the inability to block other users raise concerns about user control and safety.

  • Pros:
    • Free service
    • User-friendly interface
    • Suitable for casual encounters
  • Cons:
    • No direct admin support
    • No user-blocking feature
    • Reports of discrimination

While Doublelist offers a unique platform for personal ads and hookups, it’s important to approach the service with caution. User feedback suggests a need for improved support and safety measures.

Despite these mixed experiences, Doublelist continues to be a popular choice for individuals looking to explore new adventures. Potential users must consider both sides of the coin before diving into the Doublelist community.

Comparison with Other Dating Services

When comparing Doublelist to its competitors, it’s clear that each platform has carved out its own niche in the online dating market. Doublelist’s user-friendly experience has been a significant factor in its rise as a Craigslist alternative. Other services, like OkCupid, offer a simple, easy-to-use interface and more affordable account upgrade rates, which may appeal to users looking for a more inclusive dating environment.

  • OkCupid: Known for its inclusivity and affordable upgrades.
  • Elite Singles: Targets a more elite demographic with personality tests and high-quality matches.
  • Secret Benefits & MyCheekyDate: These services have claimed profiles, indicating a level of transparency.

While Doublelist provides a straightforward platform for personal ads, it’s important to note that some users have experienced fewer interactions compared to other sites. This could be due to Doublelist’s focus on a specific type of dating experience, or perhaps the platform’s user base is still growing. Nevertheless, the site has managed to attract users who are patiently waiting for genuine connections, which speaks to its potential in the market.

Is Doublelist free?

Doublelist offers a free basic membership, but they also have paid subscription options with extra benefits. Here’s a breakdown of what you get with each subscription tier.

Free: With the free membership, you can still post, message, and respond to ads, but there are limits on how much you can do each day. This includes posting, messaging, and how many pages you can visit. Plus, you’ll see ads while using the site.

Hookup ($10/month or $45/annually): The hookup tier still has daily limits, but they’re higher than the free membership. You can send up to 30 messages per day, visit 250 pages, and post ads up to six times daily. Additionally, you get access to certain filters, like age and location.

Hardcore ($20/month or $90/annually): This tier is designed for heavy users who want unlimited messaging and page views. You can post up to 10 personal ads per day, and the best part is, there are no ads displayed while you’re browsing.

Navigating the Doublelist Platform

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Ease of Use and Accessibility

Doublelist prides itself on a simple and easy-to-use interface, catering to users who may not be as tech-savvy. This design philosophy is evident as many users find the platform accessible, especially for mature singles seeking a straightforward online dating experience. However, some users feel that recent updates have made the site more cumbersome, introducing features that complicate navigation rather than improve it.

Doublelist’s commitment to ease of use is a cornerstone of its service, aiming to provide a hassle-free environment for its community.

While opinions on the platform’s usability vary, the general consensus points to a user-friendly environment that could benefit from some refinements. Below is a summary of user sentiments regarding the platform’s ease of use:

  • Pros: Free service, user-friendly, suitable for non-tech-savvy individuals.
  • Cons: Lack of direct admin contact, inability to block users, and some reports of discrimination.

Users often suggest improvements such as better customer support and more intuitive site features to enhance the overall experience on Doublelist.

Privacy and Discretion Features

Doublelist places a high emphasis on privacy and discretion, ensuring that users feel secure in their interactions on the platform. The service includes several features designed to protect personal information and maintain user anonymity.

  • Age verification is mandatory, restricting access to adults over 18 years of age.
  • A clear ‘Do Not Sell My Information’ option is provided, reflecting a commitment to user privacy.
  • The Cookie Center allows users to manage how their data is used.

Doublelist’s privacy features are tailored to provide a safe space for adults to connect without compromising personal security.

These measures, coupled with content guidelines that prevent the display of objectionable material, create a trusted environment for users seeking discreet connections.

Challenges in User Interaction and Support

Doublelist users have reported several challenges when interacting with the platform and seeking support. Common issues include delayed or rejected emails, which lead to difficulties in communication between users. Additionally, there are complaints about the messaging system, where replies often go unanswered, creating a sense of frustration among members seeking connections.

  • Email and Messaging Challenges:
    • Rejected emails
    • Unanswered replies
    • Blocked communications
  • Support and Post Approval:
    • Slow post-approval process
    • Lack of clarity on advertisem*nt flagging

The site’s increasing complexity with new features has not translated into a more navigable or user-friendly experience.

Users have also expressed dissatisfaction with the site’s functionality, citing a bloated interface with features that do not enhance usability. The approval process for posts is slow and lacks transparency, leaving users uncertain about the criteria for flagged advertisem*nts. The sentiment is that the platform’s service quality does not justify its existence, leading to recommendations against subscription and use.

The Doublelist Community: User Perspectives

Success Stories and Positive Feedback

Doublelist users often share their success stories, highlighting the platform’s role in their positive dating experiences. Many testimonials reflect satisfaction with the service, citing how Doublelist has facilitated meaningful connections.

  • Users appreciate the platform’s commitment to authenticity, with verified reviews ensuring genuine experiences.
  • The community’s encouragement of constructive feedback contributes to a supportive environment.
  • Success stories often mention the ease of finding compatible matches, thanks to Doublelist’s user-friendly interface.

Doublelist’s dedication to fighting fake reviews and verifying content has built a trustworthy community, fostering a space where real connections can flourish.

While individual experiences vary, the collective positive feedback underscores Doublelist’s effectiveness in the online dating scene. The platform’s proactive approach to maintaining a credible service resonates with users, who often recommend Doublelist to others seeking a reliable dating service.

Common Complaints and Issues

Despite some users finding success on Doublelist, common grievances have emerged. Website functionality appears to be a recurring theme, with users reporting that the site is often broken and posts are slow to be approved. The lack of clarity on why advertisem*nts are flagged is another source of frustration, leaving users in the dark about policy violations.

The customer service experience has also been criticized. Users have expressed dissatisfaction with the response time and effectiveness of the support provided. For those seeking assistance, the recommended contact is [emailprotected], which is the official email for customer service inquiries.

Comparatively, Doublelist’s competitors have their own sets of issues, with some users citing confusion and encountering fake profiles on other platforms. However, the specific complaints about Doublelist highlight areas where the service could improve to enhance user satisfaction.

Recommendations for New Users

For those considering Doublelist as their platform of choice for online dating, it’s important to approach the service with a degree of caution. Be mindful of the personal information you share, as privacy concerns have been noted by existing users. Here are a few recommendations to enhance your experience:

  • Always verify the identity of individuals you interact with, to avoid potential scams.
  • Utilize the platform’s features responsibly and report any discriminatory behavior you encounter.
  • Be aware that customer support may be limited, so self-help through community forums could be beneficial.

While Doublelist offers a free and easy-to-use service for connecting with others, it’s crucial to remember that user satisfaction varies. Take the time to understand the platform and set realistic expectations for your interactions.

Lastly, consider the mixed feedback from current users and weigh the pros and cons before fully committing to the service. As with any online platform, your experience will be unique, and exercising caution is key to a positive outcome.

Analyzing Doublelist’s Business Practices

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Company’s Response to Customer Reviews

Doublelist has taken a proactive stance in managing its online reputation by championing verified reviews. The company encourages users to share their genuine experiences by sending automatic invitations for feedback after using the service. This process ensures that the reviews are labeled as Verified, reflecting real user experiences.

  • We fight fake reviews: Doublelist employs dedicated personnel and advanced technology to prevent fraudulent reviews, maintaining the integrity of user feedback.
  • We encourage constructive feedback: The platform provides guidelines for writing helpful reviews, fostering a culture of constructive criticism.
  • We verify companies and reviewers: Doublelist undergoes a verification process to confirm the authenticity of both the service and its reviewers.

Doublelist’s commitment to transparency and authenticity in customer reviews is evident in their efforts to combat fake reviews and verify the legitimacy of both companies and reviewers.

Transparency and Communication

Doublelist’s approach to transparency and communication has been a mixed bag according to user feedback. Users have expressed frustration with the lack of clarity regarding the website’s policies, particularly in areas such as advertisem*nt flagging and the rationale behind it. The refund and cancellation policy, along with the pricing structure, have also been points of contention, with users reporting discrepancies between advertised and actual charges.

  • Exchange, Refund, and Cancellation Policy
  • Price Affordability
  • Product or Service Quality
  • Value for Money
  • Website Functionality

While the company maintains a list of terms and policies on their website, including privacy guidelines and a refund policy, the communication of these policies to users has been less than ideal. Users have reported slow response times and unexplained actions by the platform, leading to a sense of uncertainty and mistrust.

The table below summarizes the key areas where users have noted a need for improved transparency and communication:

Area of ConcernUser Feedback Summary
Advertisem*nt FlaggingNo clear explanation for policy violations.
Pricing DiscrepanciesAdvertised prices differ from charges.
Response TimesSlow approval and support response.
Email CommunicationRejected emails and blocked messages.

In conclusion, Doublelist has room for improvement in how it communicates with its users, an aspect that is crucial for maintaining trust and satisfaction within the online dating community.

Evaluation of Doublelist’s Claimed Profile

Doublelist’s claimed profile has been a subject of scrutiny among users and reviewers. Despite a high overall rating, the lack of verified details and the company’s silence in response to negative feedback raise questions about its customer service practices.

  • Claimed profile: No verified details yet
  • Customer interaction: May use unsupported invitation methods
  • Feedback response: Hasn’t replied to negative reviews

The disparity between the high volume of positive ratings and the concerns over unverified claims suggests a complex picture. Users should approach the platform with a degree of caution, balancing the apparent user satisfaction with the potential issues in transparency.

Future Outlook for Doublelist

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Potential Improvements and Updates

Looking ahead, Doublelist could benefit from a series of enhancements to refine the user experience and maintain its competitive edge in the online dating market. Key areas for potential upgrades include:

  • Streamlining the interface to reduce the perceived bloat from recent feature additions.
  • Improving the site’s navigability, making it more intuitive for new and existing users.
  • Enhancing privacy controls to give users more discretion over their online presence.

In light of user feedback, it’s clear that a balance must be struck between adding new features and maintaining a simple, user-friendly platform.

Further, the incorporation of advanced matching algorithms could lead to more meaningful connections, while a reevaluation of the subscription model may address concerns over value for money. As the digital landscape evolves, so too must Doublelist adapt to the shifting needs and expectations of its community.

The Role of Customer Feedback in Shaping the Service

Doublelist has always emphasized the importance of customer feedback in refining its services. Users’ insights and critiques are invaluable for the platform to identify areas needing improvement and to tailor the user experience to better meet their needs.

Feedback categories commonly addressed by Doublelist include:

  • Diversity of Products or Services
  • Exchange, Refund, and Cancellation Policy
  • Price Affordability
  • Product or Service Quality
  • Value for money
  • Website usability and features

Doublelist’s commitment to combating fake reviews and encouraging constructive feedback is a testament to their dedication to authenticity and service quality.

The platform’s approach to feedback is multi-faceted, involving verification of companies and reviewers to ensure that real people are sharing genuine experiences. This process helps in maintaining a trustworthy environment for both new and existing users.

Predictions for Doublelist in the Online Dating Market

As we look towards the future, Doublelist’s position in the online dating market appears precarious. With a current user satisfaction rating of 1.3 out of 5, the platform faces significant challenges. The dissatisfaction stems from a range of issues, including the lack of administrative contact and the inability to block other users.

  • User Experience: Enhancements in user support and interaction could be pivotal.
  • Market Competition: Stiff competition from other dating services necessitates innovative features.
  • Community Engagement: A more engaged and satisfied user base may result from improved communication and transparency.

In light of these factors, Doublelist will need to undertake substantial improvements to remain competitive. The service’s future success will likely hinge on its ability to adapt to user feedback and to innovate in a crowded market.


In summing up our Doublelist review for 2024, it’s clear that the platform presents a mixed bag of experiences. While some users have found success and recommend the service for its discretion and ease of hooking up, the overall customer satisfaction score paints a less favorable picture. With a 1.3-star rating based on 134 customer reviews on one hand and a 4.3-star rating with a majority of positive reviews on another, Doublelist seems to be a service where experiences can vary widely. Prospects considering Doublelist should weigh the pros of being free, easy to use, and good for casual encounters against the cons such as lack of admin contact, inability to block users, and reports of discrimination. As with any online dating platform, caution and due diligence are advised.

Frequently Asked Questions

What is Doublelist’s current user satisfaction rating?

Doublelist has received mixed reviews with a rating of 1.3 out of 5 based on 134 customer reviews on one platform, while another source shows a rating of 4.3 out of 5 with 4,488 reviews. Users have expressed various levels of satisfaction.

What are some pros and cons of using Doublelist?

Pros include the platform being free, easy to use, and good for hooking up. Cons reported by users include the lack of admin contact, inability to block other users, and experiences of discrimination.

How does Doublelist ensure privacy and discretion for its users?

Doublelist allows users to join without posting a photo and categorizes posts generally rather than tying them to a user’s name, which offers more discretion and facilitates quicker hookups through private messages.

What are some common complaints about Doublelist?

Common complaints include no direct contact with administration, inability to block other users, and discrimination. Users also advise caution when signing in and express a desire for better customer support.

Has Doublelist responded to customer reviews and feedback?

Doublelist has not replied to negative reviews and there are no verified details about the company’s response to customer feedback. Recommendations suggest that users would like to see improvements in customer service.

What are some recommendations for new users of Doublelist?

New users are advised to be cautious when signing in, to be aware of the lack of customer support, and to consider alternative services if they are looking for a more robust and user-friendly experience.

Doublelist review: All the secrets you need to know [2024] (2024)


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